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F.A.Q

What is a Pre-Order?

A Pre-Orders is an order placed for an item which has not yet been officially released.

Why should I Pre-Order?

Pre-Ordering is a major benefit to you as a valued customer. The price of any pre-order product is expected to increase when the product is officially released. So as a bonus for pre-ordering you get to reserve a product and get a discount just for buying early.

When can I expect my order?

Delivery takes between 7 to 15 Delivery days (Delivery Days) Monday to Saturday.

When will I receive a conformation email?

You will receive your confirmation email once your order has been processed

Refunds and there procedure?

We can only refund products that you receive that are faulty. If you wish just to return a product we can exchange for any other item on the website. You will have to pay postage and packing for the return of your product. No refunds will be allowed for signed items. 

Autographed items?

Our team will contact you for the details on what name you require on your item. A maximum of 2 names are permitted. Please allow up to 4 days to be contacted for your name.

Help! I need to change my shipping address!

Unfortunately we can only ship to the address that has been input on your order. If there is an error on your order you will need to contact Paypal.

We are not insured to send to any address outside of the one you have already sent with your order.